> ## Documentation Index
> Fetch the complete documentation index at: https://docs.satyakod.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Alert outcomes and distributor replies

> Record what resolving an alert achieved, and let distributors reply from a link without an account.

## Recording what an alert achieved

When you resolve an alert (the **Resolve** button, or Status → Resolved), Satyakod asks what
happened:

| Outcome | Use it when |
| - | - |
| Stock seized | A raid or recall took fake units off the market |
| Listing taken down | A marketplace or social media listing was removed |
| Distributor acted | The distributor stopped or replaced a dealer |
| Legal action started | A notice, complaint or case was filed |
| No action needed | Nothing to recover, for example a one-off scan or a known reseller |

![Resolving an alert: the outcome, units and value recovered](https://docs.satyakod.com/images/screenshot-placeholder.svg)

Resolving an alert: the outcome, units and value recovered

You can add the **units recovered**, their **value at MRP** (INR or USD) and a note. The outcome
shows on the alert; use **Edit** on it to correct it later. Reopening an alert clears it.

**Alerts → Resolved** shows the last 90 days: alerts resolved, units and value recovered, and a
count per outcome. The `alert.updated` webhook carries the outcome too.

## Asking a distributor to check

**Notify distributor** on an alert sends the distributor serving the area an email and/or
WhatsApp message with a link. The link opens the alert (title, products, batches, places, your
message) without an account, and the distributor replies with what they found (WhatsApp is set up
for your workspace at onboarding: see [Notifications](https://docs.satyakod.com/concepts/notifications.md)):

* Checking with our dealers
* Found suspect stock (with the number of units)
* Nothing found
* Not our area

Each reply appears on the alert's timeline straight away, as does the moment they first open it.
They can send updates on the same link.

To send the link yourself, on WhatsApp or during a call, use **Share link** next to Notify
distributor, then **Create link** and **Copy link**.

Each link is for one alert and one distributor and works for 30 days. Ask them not to forward
it: anyone with the link can see that alert and reply. Distributors and how one is chosen
for an alert are in [Alerts](https://docs.satyakod.com/guides/alerts.md#distributors).


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